Our Story

Message Matrix was founded by CEO Douglas Orr, a frustrated bank client who knew there had to be a better way to communicate with businesses. With over a decade pioneering innovative business solutions using consumer messaging platforms like WhatsApp, Douglas assembled a team from UK government, finance, law, and fintech backgrounds.

Today, Message Matrix is the AI-powered messaging concierge trusted by leading organisations across conferences, events, financial services, and enterprise communication. Our patented technology transforms how businesses engage with their audiences — making every interaction instant, personal, and secure.