The AI-Powered WhatsApp Concierge
Message Matrix is your AI-powered instant messaging concierge, accessible through WhatsApp, SMS, or via website and conference app integrations. The AI Concierge seamlessly guides attendees to key sessions, connections, and opportunities.
Everything You Need to Engage Your Audience
A comprehensive platform that transforms how you communicate with attendees, clients, and teams.
AI Concierge
Intelligent AI that answers queries about travel, allergies, menus, schedules, and event history - all through WhatsApp.
Real-Time Updates
Broadcast schedule changes, special guest announcements, and critical updates instantly to all attendees.
Secure Messaging
Enterprise-grade security with compliance reporting and audit trails for regulated industries.
Message Switchboard
QR code-based inbound message routing to the right staff and teams, ensuring no query goes unanswered.
Networking
Connect attendees with peers, sponsors, and speakers through intelligent matching and introductions.
Analytics & Insights
Track engagement, measure satisfaction, and gather actionable insights from every interaction.
How It Works
Get started in four simple steps.
Set Up Your Event
Configure your AI Concierge with event details, schedules, FAQs, and branding in minutes.
Connect via WhatsApp
Attendees scan a QR code or message a dedicated number to start interacting with your AI Concierge.
Engage in Real-Time
The AI handles queries, sends updates, facilitates networking, and provides personalised support throughout.
Measure & Improve
Access detailed analytics on engagement, satisfaction scores, and actionable insights for future events.
Ready to Transform Your Events?
Join leading organisations using Message Matrix to create unforgettable attendee experiences.